StreetLight Traders

Support /
Documentation

Choose your product. Start with installation, learn a complete SIM session, and keep the control reference nearby while you work.

Installation & Getting Started

New to StreetLight? Start with your product’s installation walkthrough, then verify it opens correctly and complete the first SIM test. The guides also cover normal use, updates, removal and troubleshooting.

Install TapeDeck · Install Cassette Deck

Missing the supplied package or unsure which file is correct? Contact Support before importing. Purchasing questions go to Sales. Do not install an archive received from an unverified private message.

Buyer support: StreetLight Traders · British Columbia, Canada. hello@streetlighttraders.com · (604) 283-5259. See our Terms & Conditions and Refund Policy. For Paddle transaction or refund assistance, visit Paddle buyer support.

Review and redact diagnostic material before sending it privately to StreetLight Support. Never send passwords, brokerage credentials or account access. Send diagnostic material only through the private support contact.